Privacy Policy

Last Updated: September 21, 2026

This Privacy Policy for Assured Insulation Decatur (“Assured Insulation Decatur,” “we,” “us,” or “our”) describes how and why we may collect, use, store, disclose, and otherwise process your personal information when you use our services (“Services”), including when you:

• Visit our website at https://assuredinsulationdec.com/, or any other website operated by us that links to this Privacy Policy;
  
• Contact us through our website, telephone, or other communication channels;
  
• Submit an inquiry, request information, or request our products or Services;
  
• Request an estimate or consultation;
  
• Interact with us through sales, marketing, or other business activities; or
  
• Otherwise interact with us or our Services.
  

If you do not agree with this Privacy Policy, please do not use our Services. If you have questions or concerns about this Privacy Policy, please contact us through our Contact Us page.

Summary of Key Points

This summary provides key points from our Privacy Policy. More detailed information is provided in the sections below.

What personal information do we collect?

We collect personal information that you voluntarily provide to us, such as your name, email address, telephone number, physical address, company or property information, and information contained in service or estimate inquiries.

We also automatically collect certain technical and usage information when you visit or interact with our website, including information such as your IP address, device identifiers, browser type, operating system, referring website, pages viewed, links clicked, dates and times of access, and information about how you navigate and interact with our website.

Do we collect information from third parties?

We may receive information from third parties, including analytics providers, advertising partners, service providers, business partners, and publicly available sources, depending on how you interact with our Services and our business.

On our website, the current third-party providers that may receive or process information about your visit are Google (Google Analytics, Google Ads, and Google Tag Manager), Crazy Egg (Inspectlet), and Jotform (contact form processor), as described in Section 4.

How do we use your information?

We may use personal information to provide, maintain, improve, and administer our Services; respond to inquiries; provide estimates; communicate with you; provide customer support; maintain security; prevent fraud; understand how visitors use our website; measure and improve advertising campaigns; comply with legal obligations; and for other purposes described in this Privacy Policy or with your consent.

Do we use cookies and other tracking technologies?

Yes. We may use cookies, web beacons, pixels, tags, scripts, and similar technologies for website functionality, analytics, security, advertising, campaign measurement, and other purposes.

Third-party advertising and analytics providers may also use these technologies on our website.

Do we share your personal information?

We may share personal information with service providers, analytics providers, advertising partners, business partners, government authorities when required by law, and other parties in the circumstances described in this Privacy Policy.

What are your privacy rights?

Depending on where you live, you may have rights concerning your personal information, including rights to access, correct, delete, or obtain a copy of certain personal information, as well as rights concerning targeted advertising or certain forms of sharing.

How can you exercise your rights?

You may submit a privacy request through our Contact Us page:

https://assuredinsulationdec.com/contact-us/

You may also contact us by telephone at (309) 807-9360.

1. What Information Do We Collect?

Personal Information You Voluntarily Provide

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products or Services, request an estimate, contact us, participate in activities on our Services, or otherwise interact with us.

Depending on the nature of your interaction with us, this information may include:

• Name;
  
• Email address;
  
• Telephone number;
  
• Physical or mailing address;
  
• Property address;
  
• Company or organization name, where applicable;
  
• Information about your insulation or property-service needs;
  
• Information contained in messages, inquiries, or service requests;
  
• Information you provide when requesting an estimate or consultation; and
  
• Other information you voluntarily choose to provide.
  

Contacting Us

Our Contact Us page includes a contact form that collects your full name, email address, and the contents of your message. The form is hosted and processed by Jotform, Inc. on our behalf (see Section 4).

You can also reach us by telephone at (309) 807-9360. If you provide information by phone or through any other channel, we may record that information to process your request.

Form Consent

Where required by applicable law, forms that collect personal information (including the contact form on our website) may include a notice such as:

By submitting this form, you agree to our Terms of Service and Privacy Policy.

Where a form collects a telephone number for promotional or informational text messages, we will obtain any consent required by applicable law before sending such messages.

2. Information We Collect Automatically

When you visit, use, or navigate our Services, we may automatically collect certain technical and usage information.

This information may include:

• IP address;
  
• Device identifiers;
  
• Device type;
  
• Browser type and version;
  
• Operating system;
  
• Internet service provider or mobile carrier;
  
• Referring and exit URLs;
  
• Pages viewed;
  
• Links clicked;
  
• Search terms or other navigation information;
  
• Date and time of visits;
  
• Time spent on pages;
  
• Information about how you interact with our website;
  
• Geographic information that may be inferred from an IP address; and
  
• Other technical or usage information made available through your browser or device.
  

We use this information to operate and secure our website, understand how visitors use our Services, diagnose technical problems, improve our website, measure advertising campaigns, and for other purposes described in this Privacy Policy.

3. Cookies and Other Tracking Technologies

We may use cookies and similar tracking technologies, including web beacons, pixels, tags, scripts, and similar technologies, to collect and store information when you interact with our Services.

These technologies may be used to:

• Maintain website functionality;
  
• Remember preferences;
  
• Maintain security;
  
• Prevent fraud;
  
• Detect and troubleshoot errors;
  
• Analyze website traffic and usage;
  
• Understand how visitors interact with our website;
  
• Measure advertising delivery and campaign performance;
  
• Attribute website visits or conversions to advertising campaigns;
  
• Optimize advertising campaigns;
  
• Deliver advertisements that may be relevant to your interests; and
  
• Perform other legitimate business and marketing activities.
  

Some cookies and similar technologies are necessary for the operation of our website, while others may be used for analytics, advertising, or personalization.

Our website does not currently display a consent banner and does not offer an in-page mechanism to decline non-essential cookies; to limit third-party tracking cookies, you can use your browser’s cookie controls and the advertising opt-out resources described in Section 5.

4. Third-Party Analytics and Advertising

We may allow third-party analytics providers, advertising partners, advertising networks, demand-side platforms (“DSPs”), and other service providers to use cookies, web beacons, pixels, tags, or similar technologies on our Services.

These third parties may collect information about your device, browser, IP address, website activity, interactions with advertisements, and other technical or usage information.

Depending on the services we use, these third parties may use this information to:

• Measure advertising delivery;
  
• Measure conversions and campaign performance;
  
• Attribute visits or conversions to advertising campaigns;
  
• Analyze website traffic;
  
• Optimize advertising campaigns;
  
• Understand audience behavior;
  
• Deliver advertisements;
  
• Limit the frequency with which advertisements are displayed; and
  
• Provide interest-based or targeted advertising on our website or other websites.
  

Advertising and Analytics Providers

The third-party providers currently in use on our website are:

• Google Analytics (GA4), via Google Tag Manager: collects usage and audience data to understand how visitors use our website (properties G-8KXB26MNP4 and G-030SMDFQ2G). See Google’s Privacy Policy and Analytics settings.

• Google Ads: enables conversion tracking, remarketing, and campaign measurement for our advertising (conversion IDs AW-10901778131 and AW-16511856851). See Google Ads Policies. To opt out of personalized Google ads, visit Google Ads Settings.

• Crazy Egg (by Inspectlet, Inc.): session replay, heatmaps, and on-page survey/feedback tools that record anonymous, aggregated interaction data for website improvement. See Inspectlet’s Privacy Policy. To opt out of Crazy Egg session recording, visit https://www.crazyegg.com/opt-out.

• Jotform, Inc.: hosts and processes the contact form on our Contact Us page. When you submit the form, your name, email address, and message are transmitted to Jotform and then delivered to us. Jotform stores form submissions under its own terms. See Jotform’s Privacy Policy.

We do not currently use Meta (Facebook) advertising pixels, The Trade Desk or other demand-side platforms, or other interest-based advertising networks on our website. This list will be updated if additional providers are added.

Third-party providers may process information according to their own privacy policies and terms.

5. Your Advertising Choices and Opt-Out Rights

You may have choices concerning interest-based or targeted advertising.

You can learn more about interest-based advertising and access available opt-out mechanisms through the following industry resources:

• Network Advertising Initiative (NAI): https://optout.networkadvertisinginitiative.org
  
• Digital Advertising Alliance (DAA): https://optout.aboutads.info
  

Depending on your location and applicable law, you may also have additional rights to opt out of certain forms of targeted advertising or the sale or sharing of personal information.

Where applicable, you may exercise those rights by contacting us through our Contact Us page.

6. How Do We Use Your Information?

We may use the personal information we collect for purposes including:

• Responding to inquiries and requests;
  
• Providing estimates and consultations;
  
• Providing customer service and support;
  
• Providing, maintaining, and administering our Services;
  
• Communicating with you about our Services;
  
• Sending administrative or service-related communications;
  
• Providing information you request;
  
• Understanding how visitors use our website;
  
• Improving our website, products, and Services;
  
• Diagnosing and correcting technical problems;
  
• Maintaining website and information security;
  
• Detecting and preventing fraud, abuse, or unauthorized activity;
  
• Measuring advertising delivery and campaign performance;
  
• Optimizing advertising campaigns;
  
• Delivering relevant advertising;
  
• Complying with applicable laws, regulations, legal processes, or governmental requests;
  
• Protecting our legal rights and interests;
  
• Evaluating or completing business transactions; and
  
• Performing other purposes disclosed to you at the time information is collected or with your consent.
  

We process personal information only when we have a valid legal basis or other lawful reason to do so under applicable law.

7. When and With Whom Do We Share Your Personal Information?

We may share your personal information in the following circumstances.

Service Providers

We may share information with vendors and service providers that perform services on our behalf, including hosting, website management, analytics, communications, security, customer relationship management, advertising, and other business services. This includes Jotform, Inc., which processes the contact form on our website: when you submit the form, the information you enter (name, email, message) is transmitted to and temporarily stored by Jotform so that it can be delivered to us.

Analytics Providers

We may share information with analytics providers that help us understand website usage and measure the performance of our Services and marketing activities.

Advertising Partners

We may share or make available certain information to advertising partners, advertising networks, DSPs, and related service providers for purposes such as advertising measurement, conversion tracking, campaign optimization, audience measurement, and interest-based advertising, subject to applicable law.

Business Partners

We may share information with business partners when necessary to provide certain products, services, promotions, or other business activities.

Business Transfers

We may share or transfer your information in connection with, or during negotiations concerning, a merger, acquisition, financing, sale of company assets, reorganization, or sale of all or a portion of our business.

Legal Requirements

We may disclose information when required to do so by applicable law, regulation, legal process, court order, subpoena, or governmental request, or when we believe disclosure is necessary to protect our rights, property, safety, users, or others.

8. How Long Do We Keep Your Information?

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

The actual retention period may depend on:

• The nature and purpose of the information;
  
• Whether we have an ongoing business relationship with you;
  
• Legal, tax, accounting, or regulatory requirements;
  
• Dispute resolution or enforcement of agreements; and
  
• Security and fraud-prevention requirements.
  

When we no longer have an ongoing legitimate business need to process your personal information, we will delete, anonymize, or otherwise securely dispose of it when reasonably practicable.

Where deletion is not immediately possible, such as when information exists in backup archives, we will securely store the information and isolate it from further processing until deletion is possible.

9. How Do We Keep Your Information Safe?

We maintain reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no electronic transmission over the Internet and no information-storage technology can be guaranteed to be completely secure.

Accordingly, while we take reasonable steps to protect your personal information, we cannot guarantee that unauthorized parties will never be able to defeat our security measures or improperly access, collect, use, alter, or destroy information.

You should only access our Services through a secure environment and should take reasonable precautions to protect your personal information.

10. Do We Collect Information From Minors?

Our Services are not directed to children under 18 years of age.

We do not knowingly collect personal information from or market our Services to children under 18.

If we learn that we have collected personal information from a person under 18 without appropriate authorization, we will take reasonable steps to delete that information.

If you believe that we may have collected personal information from a child, please contact us through our Contact Us page.

11. Your Privacy Rights

Depending on where you live, applicable privacy laws may provide you with certain rights concerning your personal information.

These rights may include, where applicable:

• The right to know whether we process your personal information;
  
• The right to access personal information we maintain about you;
  
• The right to obtain information about how we process your personal information;
  
• The right to correct inaccurate personal information;
  
• The right to request deletion of personal information;
  
• The right to obtain a copy of certain personal information;
  
• The right to withdraw consent where processing is based on consent;
  
• The right to opt out of certain targeted advertising or sharing of personal information;
  
• The right to object to certain processing activities; and
  
• The right to appeal a decision concerning a privacy request where applicable.
  

These rights are subject to limitations and exceptions under applicable law.

12. How to Exercise Your Privacy Rights

To exercise applicable privacy rights, please contact us through our website:

Contact Us:
https://assuredinsulationdec.com/contact-us/

You may also contact us by telephone:

(309) 807-9360

When submitting a privacy request, we may need to verify your identity before completing the request.

We will process privacy requests in accordance with applicable law.

If applicable law provides you with a right to appeal our decision concerning a privacy request, you may submit an appeal through our Contact Us page.

13. United States State Privacy Rights

Depending on your state of residence, you may have additional privacy rights under applicable state privacy laws.

These rights may include rights to access, correct, delete, obtain, or limit certain uses of your personal information, as well as rights concerning targeted advertising, certain forms of sharing, or the sale of personal information.

As of the effective date of this Privacy Policy, we operate as a local business based in Decatur, Illinois, serving customers in Central Illinois. We are not currently subject to any specific comprehensive state privacy law with dedicated consumer rights and opt-out mechanisms; if that changes, or if a state law applies to your circumstances, we will apply the rights and obligations required by applicable law and update this section accordingly.

14. Do-Not-Track Signals and Global Privacy Control

Some web browsers and mobile operating systems include a Do-Not-Track (“DNT”) feature or setting that allows users to express a preference regarding online tracking.

There is currently no universally accepted technical standard for recognizing and responding to DNT signals.

Our website does not currently respond to Do-Not-Track signals or the Global Privacy Control signal. If applicable law requires us to recognize a particular browser-based privacy signal, we will process that signal as required by applicable law and update this section.

15. Mobile Messaging and SMS

We do not currently collect telephone numbers through our website for automated promotional or informational text messages, and we do not operate an SMS marketing program. If we add such a program in the future, we will obtain any required consent and publish the applicable disclosures (program name, message frequency, data rates, and opt-out instructions) in this section before sending messages.

You may opt out of any text messages you receive from us by replying STOP.

16. Third-Party Websites and Services

Our Services may contain links to websites, applications, or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policies of third parties before providing them with personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the Last Updated date at the top of this Privacy Policy.

If we make material changes, we may provide additional notice when required by applicable law.

Your continued use of our Services after an updated Privacy Policy becomes effective means that you acknowledge the updated Privacy Policy to the extent permitted by applicable law.

18. How Can You Contact Us About This Privacy Policy?

If you have questions, comments, or concerns about this Privacy Policy or our privacy practices, you may contact us through our website or by telephone.

Assured Insulation Decatur

Address:
1960 S Taylorville Rd
Decatur, IL 62521

Phone:
(309) 807-9360

Contact Us:
https://assuredinsulationdec.com/contact-us/

19. Advertising and Privacy Resources

For additional information about online advertising choices and opt-out mechanisms, you may visit:

• Network Advertising Initiative: https://optout.networkadvertisinginitiative.org
  
• Digital Advertising Alliance: https://optout.aboutads.info